Robin's Rants
Straight Talk On Marketing, Business, And What Actually Works

Recent Posts

Grief…And Grit
We talk about grief and grit like they take turns. First you fall apart, then you pull yourself together and move on with your life. That’s not how it works.
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Sh*t Happens
Nobody has ever commented “Success happens, LOL.” Because it doesn’t. Success has to be pushed, prodded and FORCED.
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Sh*t Show
There are certain obvious things you assume do NOT need to be spelled out in an employee handbook.
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Why MSP Marketing Fails
What's the REAL "secret" to MSP marketing and sales success? I can boil it down to ONE thing that will drive your results like nothing else.
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Why Are You STILL Working?!
Inquiring minds want to know: Yes, I've signed on as a speaker for another year with Kaseya.
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The Ant And The Grasshopper
Labor Day weekend reminds me of the Aesop fable, "The Ant and the Grasshopper."
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Feels Like…
Last week the temperature hit "Nashville Hot Chicken" levels of 100+ degrees with the weatherman reporting the "feels like" temperature to be somewhere bet…
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"Not being a jerk, BUT…"
The English language has a small, hardworking family of phrases whose only job is to save face and hold the door open for whatever's coming through it next…
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Love Marketing, HATE Selling
Discover key insights on marketing versus selling from a recent MSP Workshop led by Robin Robins.
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MSP Marketing Insights
Longer, practical guides on the mechanics of MSP marketing and sales.

5 Steps To Build An MSP Referral Program (And What It's Worth By The Numbers)
MSPs close about 90% of referrals, yet leave them to chance. 5 steps to build a referral program, the email that gets introductions, and the numbers.
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Active Listening In Sales: 5 Skills That Win More MSP Deals
Most salespeople listen to respond, not to understand. 5 active listening skills, one from hostage negotiators, to hear what MSP prospects aren't saying.
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3 Times To Bring Up Price In An MSP Sale (And What To Say Each Time)
The more comfortable you are talking price, the less fee resistance you get. The 3 times to bring up price in an MSP sale, and what to say each time.
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