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Legal

Website Privacy Policy

Last Updated: January 20, 2026

Robin Robins is a Tennessee-based consulting business serving U.S. businesses and operating the website at https://robinrobins.com (the “Site”). This Privacy Policy (this “Policy”) explains how Robin Robins (“Company,” “we,” “us,” or “our”) collects, uses, shares, retains, and transfers personal information, and describes the privacy rights available to you under U.S. state laws. For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.

This Policy is intended for visitors to the Site, prospects, and clients in a business-to-business context. While visitors may come from outside the United States, the Site is intended for U.S. residents and U.S.-based businesses and is operated from the United States.

By browsing or using the Site, you acknowledge that you have read and understand this Policy. A cookie banner will present choices to Accept all, Reject non-essential, or Manage preferences. You can change your choices at any time using the cookie preferences link provided on the Site.

1. Who We Are and How to Contact Us

Robin Robins is based in Franklin, Tennessee, United States (“Company,” “we,” “us,” or “our”). Our mailing address is 751 Cool Springs Blvd., Suite 104, Franklin, TN 37067.

You may contact us about this Policy or our privacy practices by:

(a) Email: ask [at] robinrobins [dot] com (the “Privacy Email”)
(b) Postal mail: Robin Robins, Attn: Privacy, 751 Cool Springs Blvd., Suite 104, Franklin, TN 37067
(d) Phone: 615-656-8435

2. Scope and Audience

This Policy applies to visitors to the Site and to prospects and clients who interact with our Site or marketing in a business-to-business context (business contacts). It does not apply to employees, job applicants, or contractors. Where applicable, a separate privacy notice will address those data subjects.

The Site is intended for U.S. residents and U.S.-based businesses. International visitors are welcome; however, Personal Information will be processed in the United States, where laws may differ from those in your location.

3. Quick Summary of Key Points

(a) We collect business contact details (such as name, email, phone, address, company, and job title) via HubSpot forms, and usage data via cookies and similar technologies.

(b) We use Google Analytics, HubSpot, and social media pixels (e.g., Meta/Facebook, LinkedIn, and X/Twitter) to analyze traffic and run retargeting ads.

(c) Our use of ad/analytics cookies may be considered a “sale” or “sharing” of Personal Information under California law, and “targeted advertising” under Virginia, Colorado, Connecticut, and Utah laws. You can opt out at any time.

(d) Our cookie banner allows you to Accept all, Reject non-essential, or Manage preferences.

(e) We will honor Global Privacy Control (“GPC”) and other recognized universal opt-out signals regarding sale/sharing/targeted advertising where required by law.

(f) You have rights to access, delete, correct, and obtain a copy of your information, and to opt out of sale/sharing/targeted advertising. We do not knowingly collect data from children under 13.

4. Notice at Collection (U.S. State Law-Oriented)

4.1. Categories of Personal Information Collected

We collect the following categories of Personal Information:

(a) Identifiers: name, email address, phone number (landline and mobile), business mailing address, Internet Protocol (IP) address, cookie identifiers, and device identifiers.

(b) Internet or network activity: pages viewed, time on page, referring URL, browser and device information, approximate location derived from IP address, timestamps, and UTM parameters.

(c) Professional information: company name and job title/role (if provided in forms).

(d) Inferences: audience segments and interests derived from Site interactions for marketing purposes.

(e) Sensitive personal information: not intentionally collected. We do not seek to collect sensitive personal information (such as Social Security numbers, precise geolocation, health information, or financial account numbers) via the Site.

4.2. Sources of Collection

We collect Personal Information from:

(a) You directly, via HubSpot webforms and all other forms of communications you send to us.

(b) Automated means, including cookies, pixels, and tags (e.g., Google Analytics and social media pixels).

(c) Service providers and advertising platforms (e.g., analytics results and advertising audience tools).

4.3. Purposes of Collection

We collect and use Personal Information for:

(a) Providing, operating, and improving the Site and our services.
(b) Analytics and measurement to understand Site performance and audience engagement.
(c) Security and fraud prevention.
(d) Appropriate communications, including responding to inquiries and providing requested information.
(e) Marketing and retargeting (including on social media and other sites).
(f) Compliance with legal obligations and enforcement of our rights.
(g) To retain a suppression list to prevent us from accidentally purchasing marketing lists, data or ads that would unintentionally target an individual who has previously requested removal from said communications.

4.4. Sale/Sharing/Targeted Advertising

We do not sell Personal Information for money. However, our disclosure of certain identifiers (such as cookie IDs and IP addresses) and internet or network activity to advertising and analytics partners may be considered a “sale” or “sharing” under California law and “targeted advertising” under Virginia, Colorado, Connecticut, and Utah laws. You may opt out at any time using the “Do Not Sell/Share My Personal Information” or “Your Privacy Choices” link in the Site footer, the cookie preferences center, or by contacting us as described in Section 1.

4.5. Retention

We retain Personal Information for the purposes described above or as required by law. Retention periods include:

(a) Business contacts: retained typically for a period of 10 years after the last engagement, or until the individual requests it to be deleted and removed.
(c) Website analytics and logs: retained for approximately 12 to 25 months depending on tool settings and security needs.
(d) Cookie lifetimes: vary by cookie, as displayed in the cookie preference center.

We may retain data longer as needed to comply with law, resolve disputes, and maintain security.

4.6. Whether Provision Is Required

Providing your contact details is voluntary, but necessary for us to respond to your inquiries or deliver requested information or services.

5. What We Collect and How We Collect It (Details)

5.1. Information You Provide

We collect information you provide to us, including:

(a) Name, email address, business phone number, business mailing address.
(b) Company name and job title/role.
(c) The content of messages or forms you submit via HubSpot or other webforms.

5.2. Information Collected Automatically

We collect information automatically when you visit or use the Site, including:

(a) Device and browsing details such as IP address, browser type and version, operating system, pages viewed, timestamps, referrer URL, and UTM parameters.
(b) Approximate location derived from your IP address.
(c) Unique identifiers associated with cookies, pixels, tags, or similar technologies.

5.3. Tracking Tools Used

We use:

(a) HubSpot (forms/CRM/email marketing).
(b) Google Analytics (GA4) for analytics. Reports may be aggregated or pseudonymous; they are not described as anonymous.
(c) Social media pixels for retargeting and measurement (e.g., Meta/Facebook, LinkedIn, and X/Twitter), and others as used.

5.4. Vendor Policies and Opt-Out Resources

You can learn more or exercise certain opt-outs using the following resources:

6. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Site, remember preferences, analyze performance, and support advertising and measurement.

6.1. Types of Cookies and Purposes

(a) Strictly necessary cookies: essential for Site functionality, security, and network management.
(b) Functional cookies: remember your preferences and choices.
(c) Performance/analytics cookies: measure Site usage and performance.
(d) Advertising/retargeting cookies: deliver and measure personalized ads across sites and over time.

6.2. Consent Mechanism

We use a cookie consent management platform (the “CMP”) provided by WPLP Cookie Consent for WordPress sites. Our banner provides “Accept all,” “Reject non-essential,” and “Manage preferences” choices. You may change your preferences at any time via the cookie preferences link located in the Site footer.

6.3. Cookie List and Durations

The CMP publishes and maintains an up-to-date cookie table that identifies each cookie or pixel, its provider, purpose, and duration. Please consult the CMP’s cookie list in the Site footer for current details.

6.4. Global Privacy Control

Where required by law, we will treat recognized GPC or other universal opt-out signals as a valid request to opt out of sale/sharing/targeted advertising.

7. How We Use Personal Information (Purposes)

We use Personal Information to:

(a) Provide and maintain Site functionality and respond to inquiries.
(b) Send marketing communications (by email, phone, and, if used, SMS) about services or events similar to those you requested. You can opt out at any time using unsubscribe links, by replying “STOP” to SMS (if used), or by contacting us as described in this Policy.
(c) Run advertising and retargeting campaigns on social media and other sites.
(d) Analyze performance, improve services, and personalize content and ads.
(e) Detect, prevent, and investigate fraud, security incidents, and other malicious or illegal activity.
(f) Comply with legal obligations and enforce our rights.
(g) Support a business transfer, such as a merger, acquisition, or asset sale.

8. Targeted Advertising, Sale, and Sharing Disclosures and Your Opt-Out Rights

8.1. Plain-English Explanation

We do not sell Personal Information for money. However, certain disclosures of identifiers (such as IP addresses and cookie identifiers) and internet or network activity to our advertising and analytics partners may be deemed a “sale” or “sharing” under California law, and “targeted advertising” under Virginia, Colorado, Connecticut, and Utah laws.

8.2. Categories Implicated

The categories that may be involved in sale/sharing/targeted advertising include:

(a) Identifiers (e.g., IP address, cookie IDs, device IDs)
(b) Internet or electronic network activity information
(c) Inferences derived from Site interactions

8.3. How to Opt Out

You may opt out by:

(a) Using the cookie banner or preferences to reject advertising cookies.
(b) Sending a request via the Privacy Email at ask [at] robinrobins [dot] com
(c) Mailing us at the postal address in Section 1.

We honor recognized GPC and other universal opt-out mechanisms where legally required, which we treat as a browser-level opt-out of sale/sharing/targeted advertising.

8.4. Cross-Device and Browser Limitations

Opt-outs made via browser settings, cookies, or device-level choices are specific to that browser or device unless we can associate your request with your account or contact information. To maximize coverage, repeat your opt-out on each browser and device you use, or enable GPC.

9. Your Privacy Rights (Unified U.S. Rights Section)

Subject to applicable law, you may have the following rights:

(a) Access/Know: to know the categories and specific pieces of Personal Information we have collected about you.
(b) Correction: to request that we correct inaccurate Personal Information.
(c) Deletion: to request deletion of Personal Information, subject to legal exceptions.
(d) Portability: to receive a copy of certain Personal Information in a portable and, to the extent technically feasible, readily usable format.
(e) Opt-out: to opt out of sale/sharing of Personal Information and targeted advertising.
(f) Limit use/disclosure of Sensitive Personal Information: not applicable because we do not intentionally collect Sensitive Personal Information via the Site; if we were to collect it, we would honor applicable limitations.
(g) Appeal (VA/CO/CT): if we deny your request, you may appeal within 45 days of our decision by contacting us at the Privacy Email or the Privacy Webform and titling your message “Privacy Request Appeal.” We will respond within 45 days, stating the outcome and reasons.
(h) Non-discrimination: we will not discriminate against you for exercising your privacy rights.

9.1. How to Exercise Your Rights

You can submit requests via any of the communication methods outlined in Section 1.

9.2. Verification

We will take reasonable steps to verify your identity before fulfilling a request. Verification may include matching two or three data points we already maintain (e.g., email address, phone number, mailing address), and confirming control of your email address. If you authorize an agent to act on your behalf (California), we require signed authorization from you and may require that you verify your identity directly with us.

9.3. Timing

We will respond to verifiable requests within 45 days of receipt. If we require more time (up to an additional 45 days), we will notify you of the reason and extension period. If we deny your request in whole or in part, we will explain our reasons and provide instructions for appealing (if applicable).

9.4. B2B Data Note

These rights apply to business contacts. The prior California B2B exemption has expired; we provide the same rights to business contacts as required by applicable law.

10. Data Retention and Deletion

We retain Personal Information no longer than necessary to fulfill the purposes described in this Policy or as required by law.

10.1. Specific Periods

(a) Client and prospect consultation/membership records: up to 10 years from the last interaction, or longer if subject to legal holds.
(b) Website analytics and logs: typically, between 12 and 25 months depending on tool settings (our GA4 retention setting is set to the current default setting in Google).
(c) Cookies: per cookie/tool duration as listed in the CMP.

10.2. Deletion/Archival

When retention periods expire, we will delete, de-identify, or aggregate Personal Information in accordance with our policies. Some information may persist in system backups until overwritten in the ordinary course of business. If you opt out of marketing or sale/sharing/targeted advertising, we maintain suppression lists to honor your choices.

11. How We Share Information (Categories of Recipients)

We disclose Personal Information to:

(a) Service providers and processors acting on our behalf under written contracts, for the purposes described in this Policy, including:

(i) HubSpot (forms/CRM/email automation)
(ii) Google (Analytics)
(iii) Social media/advertising platforms (e.g., Meta/Facebook, LinkedIn, X/Twitter, and others as used)
(iv) Web hosting, security, and IT support providers.

(b) Business partners: affiliates and co-marketing partners, if any, who agree to protect Personal Information consistent with this Policy and applicable law.

(c) Legal and business transfers: governmental, regulatory, or law enforcement authorities where required by law or to protect our rights; and to counterparties and advisors in connection with a merger, acquisition, financing, reorganization, or sale of assets.

Our service providers process Personal Information under our instructions and only for specified purposes. Where appropriate, we put in place data processing agreements (“DPAs”) and, for cross-border transfers, applicable safeguards.

12. Data Security

We implement administrative, technical, and organizational safeguards designed to protect Personal Information, including access controls, employee training, encryption in transit (HTTPS), and vulnerability management aligned with industry practices. However, no method of transmission or storage is completely secure. You should use secure networks and keep your devices and browsers updated.

13. International Visitors and Cross-Border Transfers

The Site is operated from the United States, and your Personal Information will be processed in the United States. Laws in the United States may differ from those in your jurisdiction. For Personal Information originating from the EEA, UK, or Switzerland that we may receive incidentally, we rely on appropriate safeguards with our service providers, such as the European Commission-approved Standard Contractual Clauses and applicable UK/Swiss addenda, along with technical and organizational measures. The Site is primarily intended for U.S. residents.

14. Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If you believe a child under 13 has provided Personal Information to us, please contact us using the methods in Section 1 so we can delete it.

15. Do Not Track and Global Privacy Controls

We do not respond to browser “Do Not Track” (DNT) signals. We honor GPC and other recognized universal opt-out signals as an opt-out of sale/sharing/targeted advertising where required by law.

16. Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy on this page and update the “Last Updated” date above. If we make material changes, we may also notify you by email if you have subscribed to our communications. Your continued use of the Site after changes have been posted indicates your acknowledgment of the updated Policy.

17. State-Specific Supplements

17.1. California (CCPA/CPRA) Supplement

(a) Categories collected: We have collected the categories described in Section 4.1 from the sources in Section 4.2 for the purposes in Section 4.3.

(b) Categories sold/shared: Identifiers (e.g., IP address, cookie IDs), internet or network activity, and inferences may be “sold” or “shared” to support advertising/analytics as described in Sections 4.4 and 8. We do not sell Personal Information for money.

(c) Categories disclosed for business purposes: We disclose identifiers, internet or network activity, professional information, and inferences to service providers for operational purposes described in this Policy.

(d) Notice of right to opt out: You may opt out of sale/sharing at any time using the “Do Not Sell/Share My Personal Information” or “Your Privacy Choices” link in the Site footer, the cookie preferences center, the Privacy Email, the Privacy Webform, or by mail. We honor GPC signals in California.

(e) Sensitive Personal Information: We do not intentionally collect Sensitive Personal Information via the Site and therefore do not use it for purposes requiring a limitation right.

(f) Methods for submitting requests: You may submit access, deletion, correction, and portability requests via at least two of the following: the Privacy Email previously provided, or postal mail (see Section 1). We will verify, respond within 45 days (with a possible 45-day extension), and accommodate authorized agents as described in Section 9.2.

17.2. Virginia/Colorado/Connecticut/Utah Supplement

(a) Opt-out of targeted advertising and sale: You can opt out using the communications methods outlined in Section 1. We will honor universal opt-out mechanisms where required (Colorado and Connecticut).

(b) Appeals process: If we deny your request, you may appeal within 45 days by contacting us at the Privacy Email or via the Privacy Webform with the subject “Privacy Request Appeal.” We will respond within 45 days with our decision and the reasons. If your appeal is denied, we will provide information about how to contact your state attorney general, where applicable.

18. Accessibility and Alternative Formats

We are committed to making this Policy accessible. You may request this Policy in an alternative format by contacting us at the Privacy Email or by mail as provided in Section 1.