Robin's Rants
Straight Talk On Marketing, Business, And What Actually Works

Recent Posts

I’ll Be FINE
This mentality is precisely the reason why selling LOSS PREVENTION is so much more difficult than it should be.
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Grief…And Grit
We talk about grief and grit like they take turns. First you fall apart, then you pull yourself together and move on with your life. That’s not how it works.
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Sh*t Happens
Nobody has ever commented “Success happens, LOL.” Because it doesn’t. Success has to be pushed, prodded and FORCED.
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Sh*t Show
There are certain obvious things you assume do NOT need to be spelled out in an employee handbook.
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Why MSP Marketing Fails
What's the REAL "secret" to MSP marketing and sales success? I can boil it down to ONE thing that will drive your results like nothing else.
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Why Are You STILL Working?!
Inquiring minds want to know: Yes, I've signed on as a speaker for another year with Kaseya.
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The Ant And The Grasshopper
Labor Day weekend reminds me of the Aesop fable, "The Ant and the Grasshopper."
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Feels Like…
Last week the temperature hit "Nashville Hot Chicken" levels of 100+ degrees with the weatherman reporting the "feels like" temperature to be somewhere bet…
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"Not being a jerk, BUT…"
The English language has a small, hardworking family of phrases whose only job is to save face and hold the door open for whatever's coming through it next…
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MSP Marketing Insights
Longer, practical guides on the mechanics of MSP marketing and sales.

4 Principles For Proving Your MSP Is Worth More (Plus 58 Ways To Build Trust)
In a low-trust market, claims without proof get discounted. 4 principles for proving your MSP is worth more, plus 58 ways to build trust.
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3 Steps To Handle Sales Objections And Obstacles In An MSP Sale (The A.I.R. Method)
Pushback before you pitch is an obstacle, not an objection. How to A.I.R. it out, with scripts for "no contract" and "just exploring."
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5 Steps To Build An MSP Referral Program (And What It's Worth By The Numbers)
MSPs close about 90% of referrals, yet leave them to chance. 5 steps to build a referral program, the email that gets introductions, and the numbers.
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Direct, one-on-one guidance from someone who has coached more than 10,000 IT services companies.
